Please read carefully these Terms and Conditions to access and use the MO.bet Website.
1.1 Be using, visiting and/or accessing any part (including, but not limited to, sub-domains, source code and/or website APIs, whether visible or not) of the MO.bet, you agree to be bound by these terms and conditions, which shall take effect immediately on your first use of MO.bet. If you do not agree to be bound by all of the following terms then please do not access or contribute to the MO.bet.
1.2 These terms and conditions apply to betting and betting via mobile device. Included download software on mobile devices (referring to use of Websites via mobile devices).
1.3 We may need to change the Terms and Conditions from time to time for a number of reasons (including to comply with applicable laws and regulations, and regulatory requirements). All changes will be published on the Website, so you should check these terms regularly. If you do not agree to the changes, you should cease using this Website and/or close your account. If, however, you continue to use the Website after the date on which the changes to the Terms come into effect, you will be deemed to have accepted those changes.
1.4 These Terms and Conditions shall be agreed between you and us.
1.5 The following definitions are used in these terms and conditions.
- “Website” refer to the Website or any respective page at accessible via the domain name: mo.bet
- “Services” refer to betting and gaming offers provided by us to you through the Website.
- “we”, “us” and “our” refer to the service provider in the name of MO.bet.
- “You” refers to you, as a user of our Site or our Service.
1.6 You accept and agree to be bound by the Rules which apply to the applicable products available on the Website. You can see the rules for any product in the 'Rules' section of the Website. as follows:
- the Rules for Sportsbook products.
- the Rules for Casino products.
- the Rules for Games products.
1.7 Where reference is made to “MO.bet”, “we”, "our" or “us” refers to Soft Sands B.V., incorporate under the laws of Curaçao (Registration number 153182), and with office address at Rooi Catootje 88, Curaçao, D.W.I. All wagers on [sportsbook/casino/gaming] products are considered to be placed and received in Curaçao.
MO.bet is licensed and therefore regulated to operate online sportsbook and casino from the Curacao Gambling License issued on 13 July 2020 - 15 July 2021
3.1.1 You must be over 18 years of age and of legal capacity to place a bet or register with MO.bet.
3.1.3 You guarantee to provide full and truthful information in respect of all details and information provided by you to MO.bet and it is your responsibility to ensure that your Personal Information is kept up-to-date.
3.1.4 Your account details must match your true and legal name and identity and the name on your account registration must match the name on the credit card or other payment accounts used to deposit or receive monies in your account.
3.1.5 By accepting the Terms and/or registering to use the Website you hereby agree that we shall be entitled to conduct any and all such identification, credit and other verification checks from time to time that we may require and/or are required by applicable laws and regulations and/or by the relevant regulatory authorities for use of the Website.
3.1.6 We reserve the right at any time to request additional information from you in relation to your account and you agree upon request by Us to provide Us with any documentation to verify the Personal Information you have provided to us. If we are unable to verify or validate information provided by you, or such information is false, inaccurate or incomplete, we reserve the right to reject your registration without notice to you.
3.1.7 You agree that your use of this Website and Services is at your sole risk and further understand and agree that by using the Website and Services offered herein, you may lose money on Bets placed and you accept full responsibility for any such loss.
3.1.8 We reserve the right to refuse to register any customer account at its sole discretion.
3.2 Management of Account
3.2.1 You must be presented with a username and password ("Account Access Information") which is for your personal use only. You must keep this information secret and you are responsible for all bets on your account and any other activities taking place on your account.
3.2.2 If you are concerned that your Account Access Information has been made available or has been accessed by any third party without your knowledge or consent you should change password immediately via the Website or please contact us.
3.2.3 The current balance and transaction history of your account may be viewed at any time once you have logged into your account on the Website.
3.3 Account setting - Responsible gambling
3.3.1 We are committed to supporting Responsible Gambling initiatives.
3.3.2 Responsible gambling means that the individual has evaluated the risk of losing their money. In this case, gambling activities are under control of individuals.
3.3.3 You can use Deposit Limits for daily, weekly and monthly deposit limits to control your spending.
3.3.4 You can set up an alert on your account for a reminder that you have been logged into your account for the specified period of time.
3.3.5 You can set up for Time-out to take a short break from their gambling.
3.3.6 You can set up Self-Exclusion by limiting your access to Sports, Casino or all Gaming products for a minimum of 6 months or over a longer period to control your gambling from our website.
3.3.7 You can set up Account Closure by closed account for a minimum of 6 months or over a longer period to control your gambling from our website.
3.3.8 Customers experiencing gambling problems and others affected by problem gambling. The following organisations are available to provide free and confidential advice on matters of problem gambling.
3.4 Suspension and Closure
3.4.1 We reserve the right, in to void any winnings and forfeit any balance in your betting account, to terminate the agreement and/or to suspend the provision of the services/deactivate your account at any time if:
- You are not of legal age.
- Your registration or member profile information is incorrect or misleading.
- You failed to provide the identification information requested.
- We are unable to verify or validate information provided by you or such information is false, inaccurate, misleading or incomplete.
- You have used the Website in a fraudulent manner or for illegal and/or unlawful or improper purposes.
- You are depositing money originating from criminal or other illegal or unauthorized activities.
- We are requested to do so by the police, any regulatory authority or court.
- We suspect you have colluded with others have, acted in an attempt to defraud MO.bet.
3.4.2 You should take responsibility to actively maintain an active Account. If your account is inactive for 12 consecutive months or longer, We reserve the right to close your account and you agree to forfeit any balance in your betting account.
4.2.1 You are able to withdraw funds in your withdrawable at any time, this will also include any winnings released from stakes using your own funds.
4.1.2 You should only deposit funds into your gambling account from a source where you are the named account holder.
4.1.3 Deposits, bets and winnings paid in the currency of your selected only.
4.1.4 Your deposits do not originate from illegal or criminal activities.
4.2.2 Withdrawals of money from your account may only be made in the same currency in which deposits were made.
4.2.3 We reserve the right to charge withdrawal fees according to conditions. We shall inform you if you will be subjected to this charge.
4.2.4 Payments will be made as soon as reasonably possible (subject to up to 5 business days internal processing time).
4.2.5 We can refuse any withdrawal if the betting account is misused. In this case your account must be verified before withdrawal can take place.
4.2.6 You can withdraw by clicking 'Withdrawals' on the Website, subject to there being sufficient funds in your withdrawal account. Please note that withdrawal requests for an amount greater than £ 20,000 or its equivalent in other currencies may require additional preparation.
4.3.1 You agree that we shall be entitled to retain any interest which might accrue on monies held in your MO.bet account.
4.3.2 You are responsible for reporting your winnings and losses to the tax and/or other authorities in your jurisdiction.
4.3.3 You can use cryptocurrency for deposits and withdrawals.
4.3.4 We can refuse any transaction if the amount of the deposit or withdrawal is not in accordance with the conditions.
4.3.5 We are not a financial institution and no interest is paid on any customer funds irrespective of the amount held in the customer's account.
5.1 Placing bets
5.1.1 We only accept bets made online including via mobile device or downloadable applications on a mobile device.
5.1.2 It is your responsibility to ensure that the details of any bet are correct in accordance with the relevant betting rules.
5.1.3 You are not allowed to cancel or change your bets once these bets are accepted and recorded by us.
5.1.4 We reserve the right to suspend or not allow the placing of bets on a market at any time without prior notice to you. When a market is suspended or closed, any attempt to place a bet entered thereafter will be rejected.
5.1.5 We do not accept any responsibility for failure in any equipment or network that prevents the correct placing, accepting, recording of bets.
5.1.6 Your Account must have a more outstanding balance reflected in excess of the bet amount in. If the balance is not enough to place that bet, The system will not allow betting.
5.1.7 All prices/odds displayed on the Website are subject to variation but become fixed at the time a bet is placed, accepted and recorded.
5.1.8 A Bet will be deemed void if the server does not receive all information. Including cases in which data transfer has been disrupted or interrupted by technical problems.
5.1.9 Returns due on bets placed will be added to your wallet (withdrawable and/or credit) once the bet has been settled.
5.2.1 We provide bonuses to increase the enjoyment of your betting. However, we reserve the right to control how the bonus is used in accordance with the conditions specified. Bonuses can be subject to the obligation of betting them a certain number of odds before they can be withdrawn.
5.2.2 The bonus terms and conditions are defined appropriately for each promotion.
5.2.3 We reserve the right to offer a specific bonus to a specific customer or group of customers.
6. Use of the Website
6.1.1 The MO.bet Website only be used for the purposes of placing bets on events and gaming products.
6.1.2 You are using the Website solely for your own personal use. You are only allowed to bet for your personal entertainment.
6.1.3 Your computer equipment or mobile device and internet connection may affect the performance and/or operation of the Website.
6.1.4 You must not use the Website for the benefit of a third party or for any purpose which is illegal, dishonest or inappropriate.
6.1.5 We endeavour to ensure that the Website is available 24 hours a day, we shall not be liable if for any reason the Website is unavailable at any time.
6.1.6 We reserve the right to make changes or corrections to or to alter, suspend or discontinue any aspect of the Website 5.1.5 We do not accept any responsibility for failure in any equipment or network that prevents the correct placing, accepting, recording of bets.and the content or services or products available through it, including your access to it.
6.1.7 You recognize the possible risk of losing money arising from the use of MO.bet Website and we have no responsibility to you for any such loss.
6.1.8 You agree to keep your account name and password secret and not to allow anyone else to use it.
6.2 Third party
6.2.1 We receive information and Services from third party suppliers which includes sportsbook, poker and casino games. In some instances certain third party product providers may require you to agree to additional terms and conditions governing the use of their feeds.
6.2.2 We do not accept any liability in respect of any third party feeds, commentaries and content.
6.3.1 In order for you to use certain products offered on the Website you may need to download some software (for example, casino games that are made available via a flash player).
6.3.2 You will not use the services, the Website, the software or the information in any way that may interfere with their availability to other users.
6.3.3 You must not upload or distribute any program or data that contain viruses that are corrupted or may affect the operational performance of our device, software, Website.
6.3.4 You must not make any modifications or adapt or take any action that affects the software.
We will not be liable for any errors in respect of bets, misinterpretation, registration error, transaction error including
- Bets accepted during technical problems that would otherwise not have been accepted.
- Bets placed on events/offers that have already been decided.
- Bets on markets containing incorrect participants.
- Odds being clearly incorrect given the chance of the event occurring at the time the bet was placed.
7. Restricted territories
7.1 We have restrictions regarding account opening and betting from restricted territories as follows: United States of America, France, The Netherlands, the Dutch Caribbean Islands, Curacao, Aruba, Bonaire, St. Maarten, St Eustatius and Saba
7.2 The availability of the Website does not constitute an offer or solicitation by us for the use of betting, gaming or other services in any jurisdictions in which such activities are prohibited by law. We are not responsible for any violation of state or country laws that may occur as a result of your usage of the Website.
8. Claims and disputes
8.1 If you wish to make a query or complaint about any aspect of our services please contact our customer support team with details about your complaint, Which will be carefully considered by the customer support team until resolution.
8.2 It is your responsibility to provide a complete summary of your complaint with all relevant details.
8.3 You should receive a response to your complaint within 24 hours from the time we received your complaint.
8.4 If You remain unhappy with any solution offered by us. you can raise your complaint using the Online Dispute Resolution (ODR) platform at http://ec.europa.eu/consumers/odr/. The ODR platform will aid in the resolution of your complaint by facilitating communications between parties.
9. Exclusion of our liability
9.1 You agree that your use of the Website is at your sole risk.
9.2 We do not warrant the accuracy or completeness of the information and material on the Website. The Website may contain typographical errors or other inaccuracies.
9.3 We shall not be liable to you, Whether such liability arises in connection, tort (including negligence) or in any other way for any of the following:
- Loss of data
- Loss of profits
- Loss of revenue
- Loss of business opportunity
- Loss of goodwill or reputation
- Business interruption
9.4 We will not be liable for any breach of the Terms of Condition if such a breach is caused by a matter beyond our reasonable control.
10. Intellectual property rights
10.1 The contents of the Website and services are protected by international copyright laws and other intellectual property rights. The owner of these rights is Mo.bet or other third-party licensors.
10.2 All product and company names and logos mentioned on the Website are the trade marks, service marks or trading names of their respective owners, including MO.bet.
10.3 You obtain no rights in such copyright material or trade or service marks and must not use them without our express prior written consent.
10.4 Any commercial use or exploitation of the Website or its content is strictly prohibited.
11. Changes to the terms and conditions
11.2 We reserve the right to make changes to the Terms of Conditions at any time. We will ensure that any significant changes to the Terms of Conditions will be notified to you by an appropriate method (for example, by email or via a notice on the Website).
11.3 After being informed of the changes, you may be asked to ‘Agree’ to the changes to continue to use our services. Your continued use of the services after change will be deemed to be your acceptance of the changes.
12. Contact us
If you have any questions concerning the Service or the Terms of Condition, please contact Our Customer Service at: [email protected] (Daily 24 hrs.)
These Terms and Conditions are effective from 10 August 2020.